Find local advice test - Shelter England

Herefordshire Council - Housing Solutions Team

01432 261600 / 01432 260000 (Out of hours emergency)
How to contact
Phone or Drop In (take a ticket and await your turn service)
Close (200 m) to Hereford bus and rail stations

Service offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information for private and council tenants and homeless people. Out of hours emergencies phone 01432 260000.

Areas of law

Opening times

Mon 10.00 – 12.30 (Drop In)
Tue 13.30 - 15.45 (Drop in)
Wed 10.00 – 12.30 (Drop In)
Thu 13.30 - 15.45 (Drop in)
Fri 10.00 – 12.30 (Drop In)
Weekends Out of hours service only

Target group

General public, including people who are or may be priority homeless.

Area served



Wednesdays to Fridays inclusive access to Polish, Czech, Russian, Slovak, German, Spanish speaker

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Access to BSL signers.