Find local advice test - Shelter England

Lancaster City Council - Housing Services Section

01524 582 000 / 01524 582 257 / 01524 67099 (OOH)
How to contact
Phone or make an appointment. Out of hours homelessness emergencies phone 01524 67099.
Bus station - next to office.

Service offered

Assessment of priority need under the Housing Act. Temporary accommodation for those assessed as in priority need. General housing advice and information for private and council tenants and homeless people. Rough Sleeper services under NSNO. Accommodation finding service with enhanced rent bond for single non-priority need clients.

Areas of law

Opening times

Mon 9am - 5pm
Tue 9am - 5pm
Wed 9am - 5pm
Thu 9am - 5pm
Fri 9am - 5pm

Target group

General public, including people who are or may be priority homeless.

Area served



Language Line.

Disabled access

  • Full wheelchair access
  • Adapted toilets: No
  • Loop system.