Find local advice test - Shelter England

Redcar and Cleveland Borough Council - Housing Advice

01287 612 444
How to contact
Phone for advice or to make an appointment. Appointments on a Tuesday and Thursday.

Service offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. General housing advice and information for private and council tenants and homeless people. Homelessness prevention work including referrals to mediation service. Out of hours emergencies only phone 01642 771300.

Areas of law

Opening times

Mon 8.30am-5pm
Tue 8.30am-5pm
Wed 8.30am-5pm
Thu 8.30am-5pm
Fri 8.30am-4.30pm

Target group

People who are or may be priority homeless, and the general public.

Area served

Redcar & Cleveland


Access to interpreters and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Parking at side of building, reserved spaces for disabled drivers. Level entrance to offices. Automatic doors. Access to BSL signers.