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Northumberland County Council - Housing Options

County Hall
0345 600 6400
How to contact
Phone, email, write or make an appointment.
Public transport
5 minutes walk from the bus station, 10 minutes walk from the train station.

Service offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. Out of hours emergencies on main number.

Areas of law

Opening times

Mon 9am - 5pm
Tue 9am - 5pm
Wed 9am - 5pm
Thu 9am - 5pm
Fri 9am - 5pm

Target group

People who are or may be priority homeless, and the general public.

Area served



Access to interpreters by appointment.

Disabled access

  • Limited wheelchair access
  • Adapted toilets: Yes
  • Limited parking. Level entrance to reception area. Loop system. Access to BSL signers. Home visits or alternative venues can be arranged.