Find local advice test - Shelter England

LB Tower Hamlets - Housing Options Service

020 7364 7474 / 0207 364 4079 (Out of Hours)
How to contact
Bethnal Green tube. Buses D6, D8.

Service offered

Advice and assistance to prevent homelessness, including money advice. Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Accommodation provided for people who qualify for assistance. Social work and tenancy sustainment support for vulnerable households in priority need. Brokering tenancies with private landlords. Out of hours emergencies phone 0207 364 4079

Areas of law

Opening times

Mon 9.30am - 4pm
Tue 9.30am - 4pm
Wed 1pm - 4pm
Thu 9.30am - 4pm
Fri 9.30am - 4pm
Weekends CLOSED

Target group

People with a housing problem, including those who are homeless or threatened with homelessness.

Area served

Tower Hamlets


Bengali, access to interpreters and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Parking for disabled drivers. Ramped entrance to ground floor. Loop system. Sign Video machine. Computer Kiosks.