Find local advice test - Shelter England

Bristol City Council Customer Service Point - Southmead

0117 922 2000 switchboard
How to contact
Buses 1, 2, 54, 76.

Service offered

Customer Services One Stop office offering housing advice, assessment and information. Areas covered include family homelessness and rehousing on the Housing Register. Social Services child care. Manage local authority housing. Information on council services in general.

Areas of law

Opening times

Mon 9am - 5pm
Tue Closed
Wed 10.30am - 5pm
Thu Closed
Fri 9am - 4.30pm

Target group

General public including families who are or may be homeless.

Area served



Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Parking for disabled people. Level entrance. Loop system.