Find local advice test - Shelter England

Bristol City Council Customer Service Point - Hartcliffe

0117 922 2000 switchboard
How to contact
Buses 75, 76.

Service offered

Customer Services One Stop office offering housing advice, assessment and information. Areas covered include family homelessness and rehousing on the Housing Register. Manage local authority housing. Information on council services in general.

Areas of law

Opening times

Mon 9am - 5pm
Tue 9am - 5pm
Wed 10.30am - 5pm
Thu 9am - 5pm
Fri 9am - 4.30pm

Target group

General public, including families who are or may be homeless.

Area served



Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Parking for disabled drivers. Ramped entrance. Loop system.