Find local advice test - Shelter England

Newcastle under Lyme and Kidsgrove CAB

25-27 Well Street
Newcastle under Lyme
03444 111 444 / 0844 4994115
How to contact
Drop-in, phone or write.
Public transport
5 minutes walk from the bus station.

Service offered

Advice and information on a range of issues, including housing rights, welfare rights and benefits, money and debt, consumer rights and employment rights. Specialist help in debt and welfare rights. Outreach drop-in advice sessions 10am-1pm alternate Wednesdays at All Saints Church, Madeley and Bradwell Community Centre.

Areas of law

Opening times

Mon 10am - 2pm drop-in and phone
Tue 3pm - 8pm drop-in and phone
Wed Outreach
Thu 3pm - 8pm drop-in and phone
Fri 10am - 2pm drop-in and phone

Target group

General public.

Area served



French, German, Spanish, Welsh and Language Line.

Disabled access

  • Limited wheelchair access
  • Adapted toilets: Yes
  • Parking for disabled drivers at front door. Front door has steep step, back door is ramped. Induction loops in all interview rooms.