Find local advice test - Shelter England

Swale Borough Council - Housing Advice and Options Team

01795 417 511 / 01795 417622 / 01634 30 44 00 (Out of Hours)
How to contact
Drop-in, phone, contact for an appointment or write.

Service offered

Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age, disability or at risk from violence. Also provide general housing advice.

Areas of law

Opening times

Mon 8.45am - 5pm
Tue 8.45am - 5pm
Wed 8.45am - 5pm
Thu 8.45am - 5pm
Fri 8.45am - 4.30pm

Target group

People who are or may be priority homeless, general public.

Area served



Access to interpreters and Language Line.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Ramped entrance. Lift. Loop system.