Find local advice test - Shelter England

Bristol City Council - Housing Advice Service

0117 352 6800 / 01454 615165 (OOH)
How to contact
Drop in to a BCC Customer Service point (See website for locations), or be referred by a support worker.
Next to Temple Meads train station. Good bus and rail links.

Service offered

Referral only service providing housing advice focusing on homelessness and the prevention of homelessness. Advice on finding accommodation in the private and social rented sectors, referrals to support or supported accommodation, health services and benefits advice. Out of hours emergencies phone 01454 615165.

Areas of law

Opening times

Mon 9am-4pm
Tue 9am-4pm
Wed 9am-4pm
Thu 9am-4pm
Fri 9am-4pm
Weekends Closed

Target group

Singles, couples or families who are threatened with homelessness. Minimum age of 16.

Area served



Access to interpreters, Language Line and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • No parking available