Find local advice test - Shelter England

LB Enfield - Housing Options and Advice Team

020 8379 1000
How to contact
Contact the online housing advisor, phone the duty line, call in for an appointment, email or write.
Ponders End train station - 10 minutes walk. Buses 191, 279, 349, 491.

Service offered

Information and advice on a range of housing related issues. Casework service for private tenants on tenancy rights, rents, defending possession proceedings, harassment and illegal eviction. Advice on finding accommodation for people who are homeless. Rent deposit scheme. Housing benefits and welfare rights advice.

Areas of law

Opening times

Mon 9am - 4pm
Tue 1pm - 4pm
Wed 9am - 4pm
Thu 9am - 4pm
Fri 9am - 4pm

Target group

Anyone needing advice on housing related problems.

Area served



Access to interpreters and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Parking for disabled drivers. Lift. Loop system. Home visits for people unable to attend the office.