Find local advice test - Shelter England

LB Redbridge - Housing Advice Centre

020 8708 4002
How to contact
Drop-in or phone.
Ilford train station.

Service offered

Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age (60+), disability or at risk from violence. General housing advice and information for private and council tenants and homeless people. Registration on the council's housing register. Rent deposit scheme.

Areas of law

Opening times

Mon 9am – 4pm
Tue 9am – 4pm
Wed 1pm – 4pm
Thu 9am – 4pm
Fri 9am – 4pm
Weekends Closed

Target group

Residents of LB Redbridge in need of housing advice, or wanting to join the council's waiting list.

Area served



Access to Language Line. Some staff have training in BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Ramp, lift in building.