Find local advice test - Shelter England

RB Kensington & Chelsea - Housing and Homelessness Assessment Team

020 7361 3008 / 020 7361 3982/3
How to contact
Call in, phone or email.
High Street Kensington tube - 5 minutes walk.

Service offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people in priority need of housing. General housing advice and information for private and council tenants and homeless people. Referrals to Supporting People funded and other supported housing projects. Out of hours emergencies phone 020 7373 6099 or 020 7361 3484.

Areas of law

Opening times

Mon 9am - 5pm
Tue 9am - 5pm
Wed 9am - 5pm
Thu 9am - 5pm
Fri 9am - 5pm

Target group

People who are homeless or threatened with homelessness. People needing general housing advice.

Area served

Kensington & Chelsea


Language Line and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Ramped entrance via Holland Street.