Find local advice test - Shelter England

Redbridge Equalities and Community Council

020 8551 8178 / Hate Crime Hotline phone (6pm-midnight): 07847829991
How to contact
Phone, email or write.
Gants Hill train station - 5 minutes walk. Buses 123 + 179 from Ilford stop almost outside – from the other direction, opposite

Service offered

Advice, advocacy and support for victims of hate crime and those who have experienced discrimination and harassment. Hate crime hotline 6pm - 12 midnight 7 nights a week. Home visits when appropriate. Outreach general advice surgeries to marginalized and vulnerable communities

Areas of law

Opening times

Tue 10am-5pm
Wed 10am-5pm
Thu 10am-5pm

Target group

People who have experienced hate crime, discrimination and harassment. People who may not know their rights or how to access benefits, housing, work

Area served



Bengali, Gujarati, Hindi, Punjabi, Urdu, Romanian and access to interpreters.

Disabled access

  • Limited wheelchair access
  • Adapted toilets: Yes
  • Steps at entrance. Use of more accessible premises can be arranged in advance. Home visits for people unable to attend the office. Our public meetings will be in accessible buildings