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Crawley Borough Council - Housing Options Service

01293 438000
How to contact
In person via the drop-in, by telephone or by email.
Bus and train station - 5 minutes walk.

Service offered

Advice and information on housing options for people with a housing problem who feel that they need help to resolve it regardless of tenure. Assessment of housing need under the Housing Act Part V11 (Homelessness). Homelessness prevention work. Help Point Open for Drop In Services, tickets issued Monday – Friday 9.00am to 3.00pm at Town Hall.

Areas of law

Opening times

Mon 10am - 4pm
Tue 10am - 4pm
Wed 10am - 4pm
Thu 10am - 4pm
Fri 10am - 4pm

Target group

People who have housing problems which may lead to homelessness and need help.

Area served

West Sussex


Access to interpreters and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Parking for disabled drivers. Ramped entrance. Internal lifts. Access to signers. Loop system.