Find local advice test - Shelter England

Thanet District Council - Housing Options

01843 577277
How to contact
Drop-in to Thanet Gateway Plus, Cecil Street, email phone or write.

Service offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. Also offer general housing advice and information for private and council tenants and homeless people.

Areas of law

Opening times

Mon 8.45am - 5.30pm
Tue 8.45am - 5.30pm
Wed 8.45am - 5.30pm
Thu 8.45am - 5.30pm
Fri 8.45am - 5pm
Weekends 9am-1pm Customer Service Gateway

Target group

Anyone requiring housing advice

Area served



Access to interpreters (Via Migrant helpline)

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Blue badge parking in multi storey cark park behind & available parking on the road. Level entrance. Access to BSL signers.