Find local advice test - Shelter England

Basingstoke and Deane Borough Council - Housing Services

01256 844844
How to contact
Call in or phone for an appointment.
Train station - 15 minutes walk.

Service offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Provision of housing for people in priority need of housing. Temporary accommodation may be available while enquiries are made. Housing needs register. General housing advice and information for private and housing association tenants and homeless people. Out of hours emergencies 01256 844 844.

Areas of law

Opening times

Mon 8.30am - 5pm
Tue 8.30am - 5pm
Wed 8.30am - 5pm
Thu 8.30am - 5pm
Fri 8.30am - 4.30pm
Weekends Closed

Target group

General public, including people who are or may be priority homeless.

Area served



Language Line and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Parking for disabled drivers. Ramped entrance. Access to BSL signers. Home visits for people unable to attend the office.