Find local advice test - Shelter England

New Forest District Council - Housing Options Team

023 8028 5000 / 023 8028 5234
How to contact
Phone, contact for an appointment, write or email.

Service offered

Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age, disability or other special reasons. Also offers general housing advice and information to the public. Out of hours emergencies phone 023 8028 5000.

Areas of law

Opening times

Mon 08:45 - 17:15
Tue 08:45 - 17:15
Wed 08:45 - 17:15
Thu 08:45 - 17:15
Fri 08:45 - 16:45

Target group

People who are or may be priority homeless, anybody requiring housing advice.

Area served



Language Line and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Parking for disabled drivers. Ramped entrance. Lift. Access to BSL signers.