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Reigate and Banstead Borough Council - Housing Advice and Homelessness

Town Hall
Castlefield Road
01737 276790
How to contact
In person by coming to the Town Hall, by phone or by writing in. An appointment can be arranged.
Public transport
Train station - 5 minutes walk.

Service offered

Housing advice regarding: security of tenure, prevention of homelessness and alternative accommodation in the private sector. Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people to whom the Council accepts a duty to accommodate. Emergency Duty Line: 01372 204 500.

Areas of law

Opening times

Mon 8.45am - 5pm
Tue 8.45am - 5pm
Wed 8.45am - 5pm
Thu 8.45am - 5pm
Fri 8.45am - 4.45pm

Target group

Anyone in need of housing advice, particularly homeless people/those threatened with homelessness.

Area served



Access to interpreters and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Limited parking. Level entrance. Loop system. Access to BSL signers.