Find local advice test - Shelter England

Colchester Borough Homes - Housing Options Team

01206 282 569
How to contact
Phone, write or email. Contact for an appointment.
Colchester train station - 20 minutes walk. Bus station - 5 minutes walk.

Service offered

Advice and assistance for home owners, private and council/housing association tenants who have housing problems. Advice for people who are homeless or facing homelessness about finding alternative accommodation. Help and advice for families to rent in the private sector. Out of hours emergencies: 01206 769769.

Areas of law

Opening times

Mon 9am - 5pm
Tue 9am - 5pm
Wed 9am - 5pm
Thu 9am - 5pm
Fri 9am - 5pm

Target group

People with housing problems or who are homeless or facing homelessness.

Area served



Access to Language Line.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Ground floor reception and accessible interview rooms. Home visits for people unable to attend the office.