Find local advice test - Shelter England

Luton Borough Council - Housing Solutions Team

01582 510 370
How to contact
Call in.
Luton train and bus station - 5 minutes walk.

Service offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Provision of housing for people considered in priority need of housing. Housing options service offers general housing advice and information for private and council tenants and homeless people. Rent deposit schemes for priority and non-priority homeless. Out of hours emergencies 01582 720703.

Areas of law

Opening times

Mon 9am - 5pm
Tue 9am - 5pm
Wed 12.30pm - 5pm
Thu 9am - 5pm
Fri 9am - 4.30pm

Target group

People who are in need of housing advice to prevent homelessness or who need assistance if homeless.

Area served



Access to interpreters. Leaflets in Asian languages.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Ramped entrance. Automatic door. Information in Braille. Loop system. Home visits available for people unable to attend the office.