Find local advice test - Shelter England

North Hertfordshire District Council - Housing Options Section

01462 474 000 / 01462 420600 (OOH)
How to contact
Phone, call in, write or make an appointment.
Letchworth train station - 5 minutes walk.

Service offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people in priority need of housing. General housing advice and information. A Credit Union Loan may be available to assist people threatened with homelessness with a local connection. Out of hours emergencies phone 01462 420600.

Areas of law

Opening times

Mon 9am - 5pm
Tue 9am - 5pm
Wed 9am - 5pm
Thu 9am - 5pm
Fri 9am - 5pm

Target group

People who are or may be priority homeless and the general public.

Area served



Access to Language Line.

Disabled access

  • Full wheelchair access
  • Adapted toilets: No
  • Parking for disabled drivers. Ramped entrance.