Find local advice test - Shelter England

Cambridge City Council - Housing Advice Service

01223 457918
How to contact
Drop-in or phone.
Drummer Street bus station - 5 minutes walk.

Service offered

Our Housing Advice service offers free, confidential advice to anyone with a housing-related issue including private sector tenants, housing association tenants, council tenants, owner-occupiers, landlords, homeless people, Illegal eviction and harassment. The Housing Advice Service also manages the Home-Link choice based lettings system.

Areas of law

Opening times

Mon 10am - 4pm
Tue 10am - 4pm
Wed 1pm to 4pm - Emergencies only. This means if you are homeless today
Thu 10am - 4pm
Fri 10am - 4pm
Weekends Closed 0844 335 3944 for out-of-hours emergency queries only

Target group

People who are or may be homeless, people in housing need, general public.

Area served



Access to interpreters and BSL.

Disabled access

  • Limited wheelchair access
  • Adapted toilets: Yes
  • Blue badge parking. Level entrance. Loop system. Access to BSL signers. Information in Braille.