Find local advice test - Shelter England

Broadland District Council - Housing Services

01603 430641 / 01603 431133 / 01603 430582
How to contact
For office interviews, phone or contact to arrange an appointment. Out of hours phone 01603 412180.
Train station - 20 minutes walk.

Service offered

Homelessness prevention, general housing advice and information. Specialist debt advice. Assessment of housing entitlement for people who are homeless or threatened with homelessness. Manage the housing list (Email: Out of hours phone 01603 412180.

Areas of law

Opening times

Mon 8.30am - 5pm
Tue 8.30am - 5pm
Wed 8.30am - 5pm
Thu 8.30am - 5pm
Fri 8.30am - 5pm

Target group

General public, including people who require re-housing, are homeless or threatened with homelessnes

Area served



Access to interpreters and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Parking for disabled people. Wheelchair user access to main building. Loop system in interview rooms. Access to signers. Home visits for people unable to attend the office.