Find local advice test - Shelter England

Leicester City Council - Housing Options Service

0116 454 1008
How to contact
Visit our office or contact via telephone
Leicester train station - 10 minutes walk. Charles Street bus station - 15 minutes walk.

Service offered

Housing advice and information for private and council tenants and the general public. Responsible for monitoring the housing register and for primary homeless services in the district.

Areas of law

Opening times

Mon 8.30am - 5pm
Tue 8.30am - 5pm
Wed 8.30am - 5pm
Thu 8.30am - 5pm
Fri 8.30am - 5pm
Weekends Closed

Target group

Private and council tenants, general public. People who are homeless or about to become homeless.

Area served



Gujarati, Punjabi, access to interpreters and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: No
  • Parking for disabled drivers at front of building. Level entrance. Wheelchair lifts. Lift to adapted toilets on first floor. Information in large print on request. Access to signers