Find local advice test - Shelter England

Derby City Council - Housing Options Centre

01332 256 483 / 01332 640085
How to contact
Drop-in service for ‘Homeless tonight’ only 8:30 –17.00 Monday to Friday.
Derby train station - 15 minutes walk, bus station - 5 minutes walk.

Service offered

Housing advice for priority and non-priority homeless people. Administers a choice based lettings scheme called Derby Homefinder. Joint Housing Register for Derby City Council and housing associations in Derby. General advice and information for private tenants and landlords.

Areas of law

Opening times

Mon 8.30am - 5pm
Tue 8.30am - 5pm
Wed 8.30am - 5pm
Thu 8.30am - 5pm
Fri 8.30am - 5pm

Target group

General public, including people who are or may be priority homeless.

Area served

Derby City


Punjabi, Urdu, access to interpreters, Language Line and BSL.

Disabled access

  • Full wheelchair access
  • Adapted toilets: Yes
  • Blue badge parking. Level entrance. Access to BSL signers, by arrangement. Loop system. Information available in large print.